HOW IT WORKS

Diagnose. Fix. Then decide.

Each phase stands on its own, and you can stop after any of them. The first two happen on your floor. Plenty of operations never need the last two, and you never pay for a phase you don't use.

01 / DiagnoseFlight Check2–4 weeks 02 / FixGround Crew4–6 weeks 03 / DecideFlight Plan4–8 weeks 04 / DeliverTower Control8–16+ weeks

ON YOUR FLOOR

Phase 01 / 2–4 weeks

Diagnose

Flight Check · Operational Assessment

Outcome

You know where the operation is losing money and whether software has anything to do with it. Either way, you leave with a 90-day roadmap.

We study your operation, not your software. On site or remote, we map pick paths, receiving and replenishment and set a KPI baseline. Many problems that look like software turn out to be process, and fixing process costs far less than buying a platform to work around it. For a lot of warehouses, this is the whole engagement.

What happens in this phase

01Kickoff call to align on scope and priorities
02Facility walkthrough or remote process review
03Heat-map and travel-time observation
04KPI baselining: picks per hour, accuracy, cycle count rates
05Findings report delivery and prioritized action plan

Phase 02 / 4–6 weeks

Fix

Ground Crew · SOPs & On-Site Rollout

Outcome

Your team runs the new process on its own, and the numbers show it working.

We turn the Flight Check findings into SOPs written for the people who'll follow them. Then we come back on site and run the new process with your crew: locations and labels, the cycle count program, and training for each role. Whatever breaks once real volume hits, we fix before we leave. It works the same way in a distribution center or an engineering storeroom.

What happens in this phase

01SOPs and workflow diagrams for receiving, storage, counting, issue and return
02Location, labeling and slotting scheme
03On-site rollout weeks working alongside your crew
04Role-by-role training and sign-off
05Results measured against the Flight Check baseline

ONLY IF SOFTWARE IS THE BOTTLENECK

Phase 03 / 4–8 weeks

Decide

Flight Plan · System Selection

Outcome

A written system recommendation with the scoring behind it, ready for your leadership team.

With the process sound, we turn your requirements into vendor-ready specs and run the selection for you. Every vendor demos from your script and gets scored on the same criteria. You get a recommendation memo you can defend. We have no preferred vendor.

What happens in this phase

01Requirements specification in vendor-neutral language
02Vendor shortlist (typically 3–5 platforms)
03Demo facilitation with structured scoring criteria
04Side-by-side scoring matrix
05Recommendation memo and contract review support

Phase 04 / 8–16+ weeks

Deliver

Tower Control · Implementation Oversight

Outcome

An implementation that stays on scope and delivers what you saw in the demo.

When WMS projects fail, it's usually during implementation, and usually because the project loses structure rather than because the software is bad. We act as your independent project lead: tracking milestones, logging risks before they turn into delays, and getting your floor team ready for cutover. The partner configures the system. We keep the project honest.

What happens in this phase

01Project plan and milestone schedule
02Regular cadence calls with notes and action items
03Risk log, maintained and reviewed every call
04User acceptance testing plan and facilitation
05Cutover checklist and go-live support

Start with the phase you need.

Every phase is a complete, standalone engagement. Begin where you are, and add the next phase only if and when it makes sense.

See services

Common questions

Do I have to go through every phase?

No. Each phase stands on its own. Most people start with a Flight Check, and Ground Crew is the natural next step if you want help rolling out the fixes. Others come already in selection mode and go straight to Flight Plan, or just need Tower Control oversight on a system they've selected.

How is this different from a VAR or implementation partner?

A VAR earns revenue from selling and implementing a specific vendor's product, so its recommendation is structurally biased. InventoryATC has no software to sell and earns nothing from any vendor. We work only for you.

Do you implement the software?

No. We're advisors and project advocates, not implementers. The selected ISV or its certified partner handles technical configuration. We handle everything that keeps the project on track and your interests protected.

Start at Phase 01.

A Flight Check is the low-risk way to get an outside read on your operation.

Book a Call