How It Works
Diagnose. Decide. Deliver.
Three phases, each with a defined scope, specific deliverables, and a clear outcome. You engage at the phase that matches where you are.
Diagnose
Flight Check
Decide
Flight Plan
Deliver
Tower Control
Diagnose: Flight Check
Operational Assessment
Outcome
You know exactly what's working, what isn't, and whether software is actually the right next step — with a 90-day improvement roadmap regardless.
Before recommending any software, we look at your operation. We visit your facility (or work remotely), map your current pick paths, receiving process, and replenishment cycles, and establish a KPI baseline. Many problems that look like software problems are actually process problems — and fixing the process first is always cheaper.
What happens in this phase
- 01
Kickoff call to align on scope and priorities
- 02
Facility walkthrough or remote process review
- 03
Heat-map and travel-time observation
- 04
KPI baselining (picks per hour, accuracy, cycle count rates)
- 05
Findings report delivery and prioritized action plan
Decide: Flight Plan
System Selection
Outcome
A documented, defensible system selection with scoring rationale — not a gut call or a vendor relationship.
With a clear picture of your operation, we translate your requirements into vendor-ready specifications and run the selection process on your behalf. We score vendors objectively, facilitate demos with structured scripts, and produce a recommendation memo you can take to your board or leadership team. We don't have a preferred vendor. We have a preferred outcome: the right system for your specific operation.
What happens in this phase
- 01
Requirements specification — written in vendor-neutral language
- 02
Vendor shortlist — typically 3–5 platforms based on your requirements
- 03
Demo facilitation with structured scoring criteria
- 04
Side-by-side scoring matrix
- 05
Recommendation memo and contract review support
Deliver: Tower Control
Implementation Oversight
Outcome
An implementation that stays on scope, on schedule, and actually delivers the capabilities you evaluated in the selection phase.
Implementation is where most WMS projects fail — not because the software is bad, but because the project loses structure. We act as your independent project advocate: coordinating stakeholders, tracking milestones, identifying risk before it becomes delay, and preparing your floor team for cutover. The ISV or implementation partner handles the technical configuration. We handle everything that keeps the project honest.
What happens in this phase
- 01
Project plan and milestone schedule
- 02
Regular cadence calls (notes and action items tracked)
- 03
Risk log — maintained and reviewed every call
- 04
User acceptance testing (UAT) plan and facilitation
- 05
Cutover checklist and go-live support
Common questions
Do I have to go through all three phases?
No. Each phase is a standalone engagement. Many clients start with a Flight Check to see if software is even the right answer. Others come to us already in selection mode and go straight to Flight Plan. Some have already selected a system and just need Tower Control oversight.
Can I upgrade from one phase to the next?
Yes. If you complete a Flight Check and decide to proceed with system selection, the Flight Check fee is fully credited toward the Flight Plan. The Full Control Tower bundle combines all three phases at a bundled rate.
How is this different from hiring a VAR or implementation partner?
A VAR (value-added reseller) earns revenue from selling and implementing a specific vendor's product. Their recommendation is structurally biased — even if they're trying to be fair. InventoryATC has no software to sell and earns nothing from any vendor. Our only revenue is the fee you pay us directly.
Do you implement the software?
No. We are advisors and project advocates, not implementers. The selected ISV or its certified implementation partner handles technical configuration. We handle everything that keeps the project on track and the client's interests protected.
Start at Phase 01.
A Flight Check is a fast, low-commitment way to get an independent picture of where your operation stands and what to do next.
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