INVENTORY DIAGNOSIS
Your counts are wrong and nobody can tell you why.
You've adjusted the same bins more than once. You've had the conversation about whether it's the people or the system. Somebody has already suggested new software.
Before you spend six figures finding out, it's worth knowing what's actually causing it.
01 · WHAT THIS LOOKS LIKE
If you recognize three of these four, the problem is structural, not carelessness.
The count never matches the system
You count a bin, the number is wrong, you adjust it, and three weeks later it's wrong again. Nobody can tell you where it goes.
Pickers grab the wrong SKU
Similar part numbers, similar boxes, adjacent bins. The error shows up as a customer complaint, which is the most expensive place to find it.
Physical inventory shuts you down
Two days, everyone on the floor, overtime, and the variance is still bad enough that nobody fully trusts the result.
The website and the warehouse disagree
Shopify says four, the shelf says one, and you've oversold again. The sync was supposed to fix this.
02 · THE UNCOMFORTABLE PART
Most of the time, this isn't a software problem.
Bad counts usually trace back to a process that lets stock move without being recorded, or a location scheme that exists on screen but not on the rack. A new platform inherits all of that and gives you wrong numbers faster.
The people best positioned to tell you this are the least likely to, because they sell the platform. We spent 13 years selling ERP from the vendor side, so we know how that conversation goes.
USUAL SUSPECTS
- Receiving is putting stock away without recording where it went
- Bin locations exist in the system but not on the actual rack
- Two SKUs that should have been one, or one that should have been two
- A cycle count program that was set up once and quietly abandoned
- Backflushing or negative-on-hand settings papering over the real gap
- Nobody owns the count, so everyone assumes someone else fixed it
03 · WHAT WE DO ABOUT IT
We diagnose before anyone talks about buying anything
A Flight Check is two to four weeks on your operation: receiving, put-away, pick paths, replenishment, and cycle counts. You get a map of how it actually runs today, a findings report with an ROI estimate against each item, and a 90-day plan.
It starts at $4,000 and the scope is fixed. If the honest answer is that your process needs fixing and your software is fine, that is what the report will say. We take no vendor money, so there's nothing in it for us either way.
Find out which problem you actually have
Thirty minutes on the phone. Describe what you're seeing and we'll give you a straight read on whether it's process, data, or the system — before you spend anything.
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